QRQC / PDCA Problem Solving Software
A visual and pedagogical framework to solve field problems in a structured way:
from symptom to lasting countermeasure
The tangible benefits for your company
Immediate responsiveness
80% of the field issues resolved in less than 24 hours. The teams move from a reactive mode to a proactive mode.
Capitalization of knowledge
Each solution becomes an asset: standardized, shared, and transferable.
Reduction of hidden costs
Less retouching, rejection and recurring stops.
Commitment of the teams
Each operator can declare and solve the problems that concern them.
Simplified management
Managers have a clear view of the state of the problems at all times.
Complete EES integration
SPPS is connected to the Documentation, Indicators and VIP2 modules.
The 4 levels of progressive resolution
One never asks someone to do more than the problem requires.
The method becomes more complex only when the need arises.
1. Registration
Capturing the problem
Any actor can report a problem as soon as it occurs.
- Declaration in a few seconds
- Accessible to everyone
- Daily newspapers + weekly trends
2. Filter the standards
Quick resolution
Is the problem due to a lack, a discrepancy, or an incomplete standard?
- 60% of the problems solved at this level
- Go see, observe, correct
- Direct link to the SDCA reference framework
3. Quick resolution
24-hour responsiveness
For problems that require direct observation and immediate causes.
- 80% of the cumulative problems solved
- Simple, direct, effective
- Without specific training in resolution
4. Complete eradication
Complex problems
For complex residual problems: the construction site mode and the complete PDCA cycle.
- Priority impact × ease of use
- Structured action plan and follow-up
- Capitalization and sharing among teams
Solving complex problems
The PDCA addresses problems whose cause has not been demonstrated in the reactivity loop.
Open
Problem recorded, not yet planned.
Designated responsible from the declaration
Planned
Analysis completed, actions defined, deadlines set.
Action plan visible to the entire team
Made
Actions implemented on the ground.
Photo or hard-to-attach proof of the site
Checked
Measured and confirmed effectiveness.
Pre-and post-recording comparison
Locked
Standardized and capitalized solution.
Final closure — created memory
Available filters: by impact · by difficulty · by progress PDCA · by tags · by team · by period
Why don't the problems get solved?
Most companies have unresolved problems that accumulate, teams that repeat the same mistakes, and action plans that never get completed.
Uncharted problems
Everyday incidents are not recorded. We lose the memory of the defects.
Frequent recidivism
Without a cause analysis, the same problem recurs. The team suffers without making any progress.
Dead action plans
Actions are decided but never verified. The PDCA cycle stops at the D (Do).
Silos and loss of knowledge
Each team solves its own problem in its own way. The solutions are not pooled or shared.
Managers in firefighting mode
Without a structured tool, managers spend their time managing emergencies, not the causes.
with a visual framework, progressive and shared rooted in the daily life of each team
Simple to adopt. Structured to progress.
SPPS is a visual management system for teaching
and progressive for the structured resolution of problems, from the simplest to the most complex.
Pedagogical
- Accessible at all levels, without long training
- Progressive logic: from the simple to the complex
- Every problem becomes an opportunity for learning
Visual
- Visual management integrated into the touch interface
- PDCA status visible at a glance
- Instant sharing between teams and hierarchical levels
Progressive
- 4 levels of resolution depending on complexity
- Stepping up to the right level
- Capitalization of knowledge at every resolved stage
Make problem solving a driving force for sustainable performance.
60% treaties immediately. 80% resolved in 24 hours. 100% eradicated in the long run with a progressive and shared PDCA approach.
"We transform complexity and diversity into elegant simplicity"
