Last update: September 14, 2026
1. Responsible for the processing
The person responsible for processing the personal data collected by the website www.valessentia.com is:
VALESSENTIA INTERACTIVE SOLUTIONS
15-17 rue Traversière, 75012 Paris, France
Email address: france@valessentia.com
Phone number: +33 (0)1 48 93 91 81
2. Data processed
Depending on the use of the Site, VALESSENTIA INTERACTIVE SOLUTIONS may process the following categories of data:
- the name and surname; ;
- the e-mail address; ;
- the telephone number, when it is provided; ;
- the content of the message or request; ;
- the information necessary for the management of the commercial relationship; ;
- the technical data necessary for the operation and security of the Site, such as the IP address, the date of connection, the browser used and the technical logs; ;
- the choices expressed regarding cookies and other trackers.
The user is asked not to transmit sensitive information or information that would not be necessary for processing his/her request in the free text areas.
3. Purposes and legal bases
The data can be used for:
- respond to requests submitted using the contact form; ;
- preparing a commercial proposal or taking pre-contractual measures at the request of the user; ;
- manage relations with customers and prospects; ;
- to ensure the functioning, administration and security of the Site; ;
- comply with applicable legal and regulatory obligations; ;
- send commercial communications, when the regulations allow it or when the required consent has been obtained; ;
- measure the audience of the Site, subject to consent when required.
These treatments, depending on the case, rely on the execution of pre-contractual measures, the execution of a contract, compliance with a legal obligation, the consent of the person concerned, or the legitimate interest of VALESSENTIA INTERACTIVE SOLUTIONS in responding to requests and securing its services.
4. Storage periods
The data are kept for a period proportionate to the purpose pursued:
- requests for contact: for the time necessary to process them; ;
- data used for prospecting purposes: for three years from their collection or the last active contact from the prospect; ;
- customer data: during the contractual relationship, and then during the applicable statutory prescription and archiving periods; ;
- proof of choices regarding cookies: during the period set in the consent management tool.
Some data may be archived for longer when their retention is necessary to comply with a legal obligation or to establish, exercise or defend a right in court.
5. Recipients and providers
The data are accessible only to the authorized members of VALESSENTIA INTERACTIVE SOLUTIONS and, within the limits of their respective duties, to its technical providers, namely:
- Infomaniak;
- Prodhome.fr, for the maintenance of the Site, if this company actually accesses the data; ;
The data is not sold or rented to third parties.
6. International transfers
When data is processed outside the European Economic Area, VALESSENTIA INTERACTIVE SOLUTIONS ensures that the transfer is based on a mechanism recognized by applicable regulations, including an adequacy decision or appropriate contractual guarantees.
[Indicate here the destinations, countries and guarantees actually used.]
7. Rights of individuals
Under the conditions provided by the regulations, each person has the right to access, rectify, erase, object to and limit the processing of their data. They can also benefit from the right to portability and withdraw their consent at any time when the processing is based on it.
These rights can be exercised by writing to:
france@valessentia.com
or
VALESSENTIA INTERACTIVE SOLUTIONS – Personal data, 15-17 rue Traversière, 75012 Paris, France
The request must allow the author to be identified. A proof of identity will only be requested in the event of reasonable doubt regarding their identity.
The person concerned may also file a complaint with the National Commission for Computing and Liberties: www.cnil.fr.
8. Cookies and other trackers
The Site may use:
- cookies strictly necessary for its operation and security; ;
- audience measurement cookies; ;
- cookies related to content or services provided by third parties; ;
Non-essential cookies are only stored after the user’s consent. The user can accept or reject these cookies with the same degree of simplicity and modify their choice at any time using the link or button. « Manage my cookies ».
A detailed list specifying the name of each tracker, its provider, its purpose and its retention period must be included in the cookie management module or in this policy.
9. Modification of the policy
This policy may be updated to take into account legal, technical or organizational developments. The date of its last modification is at the top of the page.